Last updated: 27 May 2026 · Effective: at v1.0 launch
These are the terms for using PupCut AI ("the App") and the marketing site at pupcut.aiappnation.com ("the Site"). PupCut AI is operated by PLAYRIOT ("we", "us", "our"). By installing the App or visiting the Site, you agree to these terms.
PupCut AI is a preview tool. It generates AI-rendered visualizations of grooming styles applied to a photo of your dog. It's a conversation starter for your real-world groomer appointment.
Important. PupCut AI is not a substitute for professional veterinary, grooming, or dermatology advice. The AI preview is a stylized estimate, not a guarantee of what your groomer can or should do. Always consult your professional groomer about what's safe and appropriate for your specific dog's coat, skin, and breed.
The App is free to download and includes one lifetime sample generation. For continued use, PupCut AI Pro is offered as an auto-renewing subscription:
Subscriptions are billed through your Apple ID and auto-renew unless cancelled at least 24 hours before the end of the current period. Cancel at Settings → Apple ID → Subscriptions on your device, or in the App's Settings.
Apple handles all payments and refunds. To request a refund, use reportaproblem.apple.com — we cannot issue refunds directly.
You own the photos you upload of your dog. By using PupCut AI you grant us a limited, non-exclusive licence to process those photos solely to generate the previews you request, for the duration of that single request. We do not retain photos beyond the policy in the Privacy Policy.
Generated previews are yours to keep, save, share with your groomer, post to social media, or print and put on the fridge. We do not claim ownership over the AI-rendered images. We ask only that you don't sell them as if they were photographs taken by a professional pet photographer — they aren't, and pretending otherwise is misleading.
All grooming previews are produced by an AI image model. They are approximations, not promises:
Use the previews as a conversation reference, not a contract. Always discuss the actual cut with your groomer before any clippers come out.
We aim for high uptime but can't guarantee the App or generation backend will always be available. If the generation service is down, the App will return a clear error and the generation credit will not be deducted from your account. We're a small studio — service interruptions occasionally happen.
The App is rated 4+ on the App Store and contains no objectionable content. Family Sharing is enabled on the subscription products, so a family organiser's Pro subscription extends to invited family members per Apple's standard sharing model.
The App is provided "as is" and "as available," without warranties of any kind, express or implied — including merchantability, fitness for a particular purpose, or non-infringement.
To the maximum extent permitted by law, PLAYRIOT shall not be liable for indirect, incidental, special, consequential, or punitive damages — including for unintended grooming outcomes, miscommunication with groomers, or any decisions made based on a preview. Our total aggregate liability for any claim arising from the App is limited to the amount you paid us (via Apple) in the 12 months before the claim.
You may stop using the App at any time by uninstalling it. We may suspend or terminate access for users who violate these terms — for example, attempts to abuse the generation API, upload disallowed content, or impersonate the brand. We'll tell you why before terminating access for paid users where reasonably possible.
If we update these terms in a meaningful way, we'll post the new version here, update the "Last updated" date, and flag the change in-app on first launch. Continuing to use the App after a material change means you accept the updated terms.
These terms are governed by the laws of the State of California, USA, without reference to its conflict-of-law principles. Any dispute will be resolved through good-faith email correspondence first, then through binding arbitration in the State of California, USA. You and PLAYRIOT each waive any right to a jury trial or to participate in a class action. You may opt out of arbitration by emailing us within 30 days of first agreeing to these terms.
Questions about these terms? Email [email protected]. We're a small studio and we actually reply.